Privacy Policy

Primedraw.co.uk is the website of Primedraw Ltd, registered in the United Kingdom (company number 12369271, registered address Fromeside Depot, Wickwar Road, Chipping Sodbury, BS37 6BQ). Any reference in this policy to “Prime Draw”, “we”, “us” or “our” is to Prime Draw Ltd.

When you interact with us through our website (or otherwise) you may provide, or we may collect, certain information from which you are personally identifiable (which is referred to as personal data). For the purposes of the General Data Protection Regulation or “GDPR” (and all other laws relating to the use your personal data), we are the “data controller”, meaning that we are responsible for deciding how your personal data is used and more importantly, for keeping your data safe and only using it for legitimate reasons.

We are committed to protecting your privacy and will take all steps necessary to comply with our legal obligations when using your personal data. This Privacy Policy explains how we fulfil this commitment, so please read this carefully.

 

You may provide us with the following types of personal information when you register with Prime Draw or otherwise when you directly interact with us (when using our website or otherwise):

  • Identity- first name, surname, Prime Draw log-in information (password), country of residence
  • Contact- email address, telephone numbers and address
  • Financial- payment card details, billing address, purchase information, payment history

Profile – your preferences for marketing, other website preferences and feedback on your Prime Draw experiences through reviews and surveys

  • Social- if you choose to open a Prime Draw account using your Facebook, Twitter or Google account, we will use your contact information used for the relevant account to help populate your Prime Draw registration page

We may collect the following types of information from you when you use our website (using Cookies or other tracking technologies):

  • Usage- information about how you use our website, including time spent on page, click-throughs, download errors

 

  • Technical- IP address, browser type, hardware type, network and software identifiers, device information, operating system and system configuration

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

In addition to the above, we may also anonymise and aggregate your personal data in a way which means you cannot be identified. This may be helpful to us for testing our internal systems, carrying out research and general customer data analysis. Because this is not personally identifiable, we can use this for any purposes.

Importantly, we do not pass your personal data onto any third parties for them to market their products/services to you. If in the future we decide that we want to, we will only do so if we have your consent.

If we share personal data with third parties, we will ensure that access is limited on a strictly need to know basis and is subject to suitable obligations relating to confidentiality and security.

In addition to the above, we may also be required to share your personal data with third parties if required by law or regulation. In such circumstances, we will make sure that the disclosure is only to the extent required by law or regulation.

 

Where relevant, you will have the right to see a copy of any safeguards we put in place for international transfers of your data. Just get in touch with us if you would like to find out more.

 

We adopt industry standard security processes to ensure your data is kept safe and secure and to prevent unauthorised access or use or loss of your data. By way of example, we use secure server software (EV SSL) which encrypts all information you input before it is sent to us. We also make sure that third parties who need to handle your data when helping us to deliver our services are subject to suitable confidentiality and security standards.

 

Despite the security measures we implement, please be aware that the transmission of data via the internet is not completely secure. As such, we cannot guarantee that information transmitted to us via the internet will be completely secure and any transmission is at your own risk.

We will keep your data for as long as you hold an account with Prime Draw and/or where you are still happy to hear from us about our latest news, products and services. Once you no longer wish to be engaged with Prime Draw, we may still need to keep hold of your data if there is a legal reason for doing so (such as for tax purposes where you have made purchases to play in our competitions or where we need to resolve any disputes with you).

 

Our website may contain links to enable you to visit other websites easily. However, once you have used these links to leave our website we do not have any control over these third party websites and are not responsible for the protection and privacy of any information which you provide whilst visiting such sites. Your use of these third party sites are not governed by this Privacy Policy. You should exercise caution and examine the privacy policies and terms of use applicable to the web sites in question.

 

If we amend our Privacy Policy, it will be published on our website, so please check back regularly to see if there have been any updates. If we make any substantial changes, we may also email you if it’s appropriate.

You may get in touch with the ICO (Information Commissioner’s Office) if you are concerned about the way in which we are handling your personal data. However, where possible, we would really appreciate you speaking with us first if you have any concerns.

You can opt-out of any marketing from Prime Draw at any time either by contacting us, or by using the opt-out function detailed in the relevant marketing email. Please note that we may still need to send you service notifications by email, such as advising you of updated privacy terms or terms of play.

We do not pass your data onto any third parties for their marketing purposes. However, if we ever wish to do so in the future we will always get your consent. You can then opt-out from any third party marketing at anytime following the same process as above.

 

If you would like to discuss anything in this policy, please contact us via the details below:

Email: [email protected]

Please write to us at:

Customer Queries

Prime Draw

Fromeside Depot

Wickwar Road

Chipping Sodbury

BS37 6BQ

Telephone: (+44) 01454 501314